Troubleshooting: HSM Certificate Error During ECU Upgrade on KDS 2.0
This article explains how to resolve the "Your HSM certificate has expired" or "The certificate was not received prop...
Error Codes During ECU Upgrade (5021-10-7000, 5021-81-7000)
Symptom: Error code 5021-10-7000 occurs during an ECU upgrade. ✅ Cause This error may occur under the following co...
Checks for ECU Upgrade Failure
Symptom: The ECU upgrade failed when performed in automatic mode. Cause: The ECU upgrade may fail if the vehicle is...
How to Translate GIT FAQ Articles from English into Other Languages
The GIT FAQ (Zendesk) is optimised for the Chrome browser. You can therefore read articles not only in English, but a...
How to translate GIT FAQ pages into other languages
The GIT FAQ portal (Zendesk) is optimised for the Google Chrome browser. You can use Chrome to read articles in Engli...
Error Code During ECU Upgrade (5021-FF-0025)
Symptom: Error code 5021-FF-0025 occurs when attempting an ECU upgrade. Cause: This may occur if the ECU applicatio...
Error Code Occurs During ECU Upgrade (0013-00-0000)
Symptom: Error code [0013-00-000] occurs while an ECU upgrade is in progress. Cause: This error code occurs when th...
Error Code [5021-31-7000] During KDS 2.0 ECU Upgrade and Corrective Actions
Symptom: Error code [5021-31-7000] occurs during an ECU upgrade. Cause: The ECU does not respond or the specified r...
Corrective Action for Error Code 5021-10-7005 During a KDS 2.0 ECU Upgrade
Symptom: Error code [5021-10-7005] occurs during an ECU upgrade. Cause: This error occurs when the control unit do...
Error Code [5021-31-7F22] Occurs During KDS 2.0 ECU Upgrade
Symptom: Error code [5021-31-7F22] occurs during an ECU upgrade. Cause: The ECU returns a negative response to the e...
Error Code Occurs During ECU Upgrade (5021-10-7005)
Symptom: Error code [5021-10-7005] occurs during an ECU upgrade. Cause: A CAN BUS fault occurs in response to the...
Error Code Occurs During ECU Upgrade (0012-00-0000)
Symptom: Error code [0012-00-0000] occurs during an ECU upgrade. Cause: The tablet failed to send data to the VCI whe...
Error Code Occurs During ECU Upgrade (5021-36-7000)
Symptom: Error code [5021-36-7000] occurs during an ECU upgrade. Cause: This error occurs when the ECU does not re...
Error Code Occurs During ECU Upgrade (1000-04-0001)
Symptom: Error code [1000-04-0001] occurs during an ECU upgrade. Cause: Failed socket connection to the gateway (E...
Error Code Occurs During ECU Upgrade (9000-36-7000)
Symptom: Error code [9000-36-7000] occurs during an ECU upgrade. Cause: This error occurs when the target control...
Error Code Occurs During ECU Upgrade (9000-1A-0063)
Symptom: Error code [9000-1A-0063] occurs during an ECU upgrade. Cause: The target eligibility check command perfo...
Error Code Occurs During ECU Upgrade (5021-31-7F33)
Symptom: During an ECU upgrade, error code [5021-31-7F33] occurs. Cause: The ECU returned a negative response to th...
Error Code Occurs During ECU Upgrade (5021-27-7F33)
Symptom: Error code [5021-27-7F33] occurs during an ECU upgrade. Cause: The ECU returned negative response 33 to t...
Error Code Occurs During ECU Upgrade (1000-C8-0027)
Symptom: Error code [1000-C8-0027] occurs during an ECU upgrade. Cause: Socket connection failure during Ethernet e...
Error Code Occurs During ECU Upgrade (5021-27-7F35)
Applicable error codes:5021-27-7F352300-01-000C Symptom: Error code [5021-27-7F35] occurs during an ECU upgrade. Caus...
Error Code Occurs During ECU Upgrade (5021-10-7F22)
Symptom: Error code [5021-10-7F22] or [7000-27-7FF0] occurs during an ECU upgrade. Cause: These error codes indicate ...
Error Code Occurs During ECU Upgrade (1000-C8-0001)
Symptom: Error code [1000-C8-0001] occurs during an ECU upgrade. Cause: Failed socket connection to the gateway (n...
Error Code 1000-01-1010 Occurs During ECU Upgrade
Symptom: Error code [1000-01-1010] occurs while an ECU upgrade is in progress. Cause: Socket connection failure with...
Items to Check When Ethernet ECU Upgrade Is Unavailable on Some Tablets Running Android 13
Important Check When Upgrading an Ethernet-Based ECU Using an LTE/5G Tablet
When upgrading an ECU that uses the Ethernet protocol with a carrier-connected (LTE/5G) tablet, you must turn off mob...
Error Code Occurs During ECU Upgrade (7000-00-0001)
Symptom: While performing an ECU upgrade, error code [7000-00-0001] occurs. Solution: Update the Google Play Store ...
How to Retrieve ECU Logs from Your Kia KDS 2.0 Tablet
Follow the steps below to retrieve ECU logs from your KDS 2.0 tablet. 1. Tap "My Files" on your tablet. 2. Go to "In...
How can I check the total number of S/W Management executions for the selected Vehicle Model?
※ Images and menu names may vary depending on the Region and manufacturer. In KDS 2.0, you can use e-Report data to...
Noise (Special) Inspection Fails with the Message "No events exist for this vehicle"
1. Symptom : The inspection fails during the first stage (vehicle verification) and displays the message "No events e...
ECU Upgrade Failure with the Message "Failed(Code: Rule Worker Changing FW Mode Failed: ECU_UPGRADE_CAN)"
1. Symptom The ECU upgrade fails with the message "Failed(Code: Rule Worker Changing FW Mode Failed: ECU_UPGRADE_CAN)...