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Global Support & Licensing

Regional support centers and licensing/certification guides

10
Articles (10)

Global Privacy & Cross-border Transfer Consent

MANDATORY · GDPR / SCC / CIS This integrated consent form governs the collection, use, handling, and cros...

Product Repair and After-Sales Service Cost Inquiries

The repair and after-sales service costs for products vary depending on the parts and repair items. For accurate info...

KDS 2.0 | Information Required for Technical Inquiries When an Error Occurs

Before inquiring errors that is occurred while using KDS 2.0, please kindly provide us with following information and...

I got "User authentication failed", when entering the KDS diagnostic function

○ Symptom: When entering the KDS diagnostic function,                        you got the “User authentication failed...

Repair Process & Policies

All dealers must request repair services through their respective distributors (NSCs). Distributors then forward t...

Warranty Periods and Serial Numbers by Product

This document lists the warranty periods, Serial Number formats, and Serial Number locations for various products. Wa...

Global Support Contact Guide

This article provides a guide to finding the correct GIT branch and contact for KIA by region or country, detailing r...

Kia KDS 2.0 License Policy FAQ for Europe and General Regions

This article explains license management for GIT diagnostic software, including KDS 2.0, in Europe, Asia-Pacific, the...

Corrective Action for the "Failed to Verify the License. (1006)" Message After a KDS 2.0 Internet Update

1. SymptomsKDS 2.0 After the internet update is completed, clicking the Install button launches Smart Launcher and p...

How Independent Workshops in Europe Can Purchase KDS 2.0

Independent workshops in Europe can purchase KDS 2.0 diagnostic tools through GIT Europe by emailing gite.sales@gitau...