Troubleshooting: HSM Certificate Error During ECU Upgrade on KDS 2.0
This article explains how to resolve the "Your HSM certificate has expired" or "The certificate was not received prop...
Error Codes Occur During ECU Upgrade (5021-10-7000, 5021-81-7000)
Symptom: Error code 5021-10-7000 occurs while performing an ECU upgrade. ✅ Cause This error may occur in the follo...
Items to Check When an ECU Upgrade Fails
Symptom: The ECU upgrade failed while being performed in Auto Mode. Cause: The ECU upgrade may fail if the vehicle ...
How to translate GIT FAQ articles from English into other languages
The GIT FAQ (Zendesk) is optimized for the Chrome browser. You can read articles in English or translate them into ot...
How to translate GIT FAQ pages into other languages
This GIT FAQ (Zendesk) is optimized for the Chrome browser. You can read articles in English or translate them into o...
Error Code Occurs During ECU Upgrade (5021-FF-0025)
Symptom: Error code 5021-FF-0025 occurs when attempting an ECU upgrade. Cause: This error may occur if the ECU appl...
Error code occurred during ECU upgrade (0013-00-0000)
Symptom: Error code [0013-00-000] occurs while an ECU upgrade is in progress. Cause: This error code occurs when EC...
Error Code [5021-31-7000] During KDS 2.0 ECU Upgrade and Corrective Action
Symptom: Error code [5021-31-7000] occurs during an ECU upgrade. Cause: The ECU does not respond, or the specified...
Corrective Action for Error Code 5021-10-7005 During a KDS 2.0 ECU Upgrade
Symptom: Error code [5021-10-7005] occurs during an ECU upgrade. Cause: This error occurs when the ECU does not re...
Error Code [5021-31-7F22] Occurs During KDS 2.0 ECU Upgrade
Symptom: Error code [5021-31-7F22] occurs during an ECU upgrade. Cause: The control unit returns a negative response...
Error Code Occurs During ECU Upgrade (5021-10-7005)
Symptom: Error code [5021-10-7005] occurs during an ECU upgrade. Cause: A CAN bus fault occurred in response to t...
Error Code Occurs During ECU Upgrade (0012-00-0000)
Symptom: Error code [0012-00-0000] occurs while an ECU upgrade is in progress. Cause: The tablet failed to send data ...
Error Code Occurs During ECU Upgrade (5021-36-7000)
Symptom: Error code [5021-36-7000] occurs during an ECU upgrade. Cause: This error occurs when the ECU does not res...
Error Code Occurs During ECU Upgrade (1000-04-0001)
Symptom: Error code [1000-04-0001] occurs during an ECU upgrade. Cause: Socket connection to the gateway (ESU) fai...
Error Code Occurs During ECU Upgrade (9000-36-7000)
Symptom: Error code [9000-36-7000] occurs during an ECU upgrade. Cause: This error occurs when the controller doe...
Error Code Occurs During ECU Upgrade (9000-1A-0063)
Symptom: Error code [9000-1A-0063] occurs during an ECU upgrade. Cause: The command used by the ECU application to ...
Error Code Occurs During ECU Upgrade (5021-31-7F33)
Symptom: During an ECU upgrade, error code [5021-31-7F33] occurs. Cause: The ECU returns a negative response to the...
Error Code Occurs During ECU Upgrade (5021-27-7F33)
Symptom: Error code [5021-27-7F33] occurs during an ECU upgrade. Cause: The control unit returned negative respons...
Error Code Occurs During ECU Upgrade (1000-C8-0027)
Symptom: Error code [1000-C8-0027] occurs during an ECU upgrade. Cause: Socket connection failure during Ethernet ev...
Error Code Occurs During ECU Upgrade (5021-27-7F35)
Applicable error codes:5021-27-7F352300-01-000C Symptom: Error code [5021-27-7F35] occurs during an ECU upgrade. Caus...
Error Code Occurs During ECU Upgrade (5021-10-7F22)
Symptom:Error code [5021-10-7F22] or [7000-27-7FF0] occurs during an ECU upgrade.Cause:These error codes indicate tha...
Error Code Occurs During ECU Upgrade (1000-C8-0001)
Symptom: Error code [1000-C8-0001] occurs during an ECU upgrade. Cause: Socket connection failure with the gateway ...
Error Code Occurs During ECU Upgrade (1000-01-1010)
Symptom: Error code [1000-01-1010] occurs while an ECU upgrade is in progress.Cause: Socket connection failure with t...
Items to Check When an Ethernet ECU Upgrade Cannot Be Performed on Certain Tablets Running Android 13 OS
Items to Check When Upgrading an Ethernet ECU Using an LTE/5G Tablet
When upgrading an ECU that uses the Ethernet protocol with a mobile carrier-connected (LTE/5G) tablet, you must turn ...
Error Code Occurs During ECU Upgrade (7000-00-0001)
Symptom: Error code [7000-00-0001] occurs during an ECU upgrade. Solution: Update the Google Play Store to the lat...
How to Retrieve ECU Logs from Your Kia KDS 2.0 Tablet
How to retrieve ECU logs from your tablet using KDS 2.0/KDS2.0 1. Tap "My Files" on your tablet. 2. Go to "Internal ...
I want to check the total number of S/W Management executions for the selected Vehicle Model.
※ Images and menu names may vary depending on the Region and manufacturer. In KDS 2.0, you can use e-Report data to...
Noise (Special) Inspection Fails with the Message "No events exist for this vehicle"
1. Symptom : The inspection fails at the first stage (vehicle verification) and displays the message "No events exist...
ECU Upgrade Failure with Message "Failed(Code: Rule Worker Changing FW Mode Failed: ECU_UPGRADE_CAN)"
1. Symptom : The ECU upgrade fails with the message "Failed(Code: Rule Worker Changing FW Mode Failed: ECU_UPGRADE_CA...