Symptom: Error code [1000-01-1010] occurs while an ECU upgrade is in progress.
Cause: Socket connection failure with the gateway (non-CCU type) while performing an Ethernet event.
Resolution:
If error code 1000-01-1010 is displayed, verify that the following requirements are configured correctly.
- Does the ECU upgrade support Ethernet communication?
- If required, is VCI 2 or 3 connected to the tablet using a wired connection?
- If a wired connection is being used, is a static IP address configured in the tablet's network settings?
4. (Optional) Check the Google Play System Update version. Refer to Further Resources below.
5. (Optional) Disconnect the vehicle power connector, wait 5 minutes, then proceed with the installation and retry the ECU upgrade.
Further Resources:
What to Do When an ECU Upgrade Fails
How to Send an Error Log Report in KDS 2.0
How to Retrieve ECU Logs from Your Tablet in KDS 2.0
If the workaround above does not resolve the issue, contact your distributor or GIT assistance at the email address below for further support.
Comments
0 comments
Please sign in to leave a comment.