Troubleshooting: HSM Certificate Error During ECU Upgrade on KDS 2.0
This article explains how to resolve the "Your HSM certificate has expired" or "The certificate was not received prop...
Error Codes During ECU Upgrade (5021-10-7000, 5021-81-7000)
Symptom: Error code 5021-10-7000 occurs during an ECU upgrade. ✅ Cause This error may occur under the following co...
Items to Check When an ECU Upgrade Fails
Symptom: The ECU upgrade was performed in Auto Mode but failed. Cause: The ECU upgrade may fail if the vehicle is i...
How to translate GIT FAQs from English into other languages
This GIT FAQ (Zendesk) is optimized for the Chrome browser. You can read the articles in English as well as in other ...
How to translate this GIT FAQ page from English into other languages
This GIT FAQ portal (Zendesk) is optimized for the Chrome browser. You can read articles in English or translate them...
Error Code During ECU Upgrade (5021-FF-0025)
Symptom: Error code 5021-FF-0025 occurs when attempting an ECU upgrade. Cause: This may occur when the ECU applicat...
Error Code During ECU Upgrade (0013-00-0000)
Symptom: Error code [0013-00-000] occurs while an ECU upgrade is in progress. Cause: This error code occurs when EC...
Error Code [5021-31-7000] During KDS 2.0 ECU Upgrade and Corrective Action
Symptom: Error code [5021-31-7000] occurs during an ECU upgrade. Cause: The control unit does not respond or the sp...
Corrective Action for Error Code 5021-10-7005 During a KDS 2.0 ECU Upgrade
Symptom: Error code [5021-10-7005] occurs during an ECU upgrade. Cause: This error occurs when the ECU does not res...
Error Code [5021-31-7F22] Occurs During KDS 2.0 ECU Upgrade
Symptom: Error code [5021-31-7F22] occurs during an ECU upgrade. Cause: The ECU sends a negative response to the era...
Error Code Occurs During ECU Upgrade (5021-10-7005)
Symptom: Error code [5021-10-7005] occurs during an ECU upgrade. Cause: A CAN BUS fault occurred in response to t...
Error Code Occurs During ECU Upgrade (0012-00-0000)
Symptom: Error code [0012-00-0000] occurs while an ECU upgrade is in progress. Cause: The tablet failed to send data ...
Error Code During ECU Upgrade (5021-36-7000)
Symptom: Error code [5021-36-7000] occurs during an ECU upgrade. Cause: Occurs when the ECU does not respond to an...
Error Code Occurs During ECU Upgrade (1000-04-0001)
Symptom: Error code [1000-04-0001] occurs during an ECU upgrade. Cause: Socket connection failure with the gateway ...
Error Code During ECU Upgrade (9000-36-7000)
Symptom: Error code [9000-36-7000] occurs during an ECU upgrade. Cause: This error occurs when the control unit d...
Error Code Occurs During ECU Upgrade (9000-1A-0063)
Symptom: Error code [9000-1A-0063] occurs during an ECU upgrade. Cause: The target determination command performed...
Error Code Occurs During ECU Upgrade (5021-31-7F33)
Symptom: Error code [5021-31-7F33] occurs during an ECU upgrade. Cause: The control unit sends a negative response...
Error Code During ECU Upgrade (5021-27-7F33)
Symptom: During the ECU upgrade, error code [5021-27-7F33] occurs. Cause: The control unit returns negative respons...
Error Code During ECU Upgrade (1000-C8-0027)
Symptom: Error code [1000-C8-0027] occurs during an ECU upgrade. Cause: Socket connection failure during Ethernet ...
Error Code Occurs During ECU Upgrade (5021-27-7F35)
Applicable error codes:5021-27-7F352300-01-000C Symptom: Error code [5021-27-7F35] occurs during an ECU upgrade. Caus...
Error Code Occurs During ECU Upgrade (5021-10-7F22)
Symptom: Error code [5021-10-7F22] or [7000-27-7FF0] occurs during an ECU upgrade. Cause: These error codes indicate ...
Error Code Occurs During ECU Upgrade (1000-C8-0001)
Symptom: Error code [1000-C8-0001] occurs during the ECU upgrade. Cause: Socket connection failure with the gateway...
Error code 1000-01-1010 occurs during ECU upgrade
Symptom: Error code [1000-01-1010] occurs while an ECU upgrade is in progress. Cause: Socket connection failure with...
Items to Check When an Ethernet ECU Upgrade Cannot Be Performed on Certain Tablets Running Android 13 OS
Precautions When Performing an Ethernet ECU Upgrade Using an LTE/5G Tablet
When performing an ECU upgrade using the Ethernet protocol on a cellular carrier (LTE/5G) tablet, mobile data must be...
Error Code During ECU Upgrade (7000-00-0001)
Symptom: Error code [7000-00-0001] occurs during an ECU upgrade. Solution: Update the Google Play Store version to...
How to Retrieve ECU Logs from Your Kia KDS 2.0 Tablet
How to retrieve ECU logs from your KDS 2.0/KDS2.0 tablet 1. Tap "My Files" on your tablet. 2. Go to "Internal storag...
I want to check the total number of S/W Management executions for the selected Vehicle Model.
※ Images and names may vary depending on the Region and manufacturer. In KDS 2.0, you can use e-Report data to chec...
Noise (Special) Inspection Failure with the Message "No events exist for this vehicle"
1. Symptom : The inspection fails during the first stage (vehicle verification) and displays the message "No events e...
ECU Upgrade Failure with the Message "Failed(Code: Rule Worker Changing FW Mode Failed: ECU_UPGRADE_CAN)"
1. Symptom ECU Upgrade fails and displays the message "Failed(Code: Rule Worker Changing FW Mode Failed: ECU_UPGRADE_...