Symptom: Error code [0012-00-0000] occurs while an ECU upgrade is in progress.
Cause: The tablet failed to send data to the VCI when requesting to start the ECU upgrade.
Resolution:
1. Disconnect the VCI from the OBD connector, and then reconnect it.
2. After reconnecting the tablet and VCI, retry the ECU upgrade.
3. If the steps above do not resolve the issue, submit an error log report using the [Further Resources] below.
[Further Resources]
What to Do When an ECU Upgrade Fails
How to Send an Error Log Report on KDS 2.0/KDS2.0
How to Retrieve ECU Logs from Your Tablet on KDS 2.0/KDS2.0
If the steps above do not resolve the issue, contact your distributor.
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