Symptom: Error code [5021-31-7F22] occurs during an ECU upgrade.
Cause:
- The ECU sends a negative response to the erase memory or checkdependency command during the ECU upgrade.
- This error usually appears when the software being installed does not match the ECU specifications.
Solution:
- Verify whether the ECU upgrade was performed in Automatic Mode or Manual Mode.
- If the upgrade was performed in Manual Mode, verify that the correct ECU subcategory was selected for the applicable ECU.
- Check whether any aftermarket equipment is installed in the vehicle.
- Verify that all upgrade conditions are met. For example, perform the upgrade with IG On and check the 12 V battery state of charge.
If the issue persists, contact the ECU manufacturer or the vehicle R&D center.
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