Error Code During ECU Upgrade (7000-01-1010) - Ethernet Upgrade – Customer Support | Europe & General

Error 7000-01-1010 is caused by a network/physical connection issue or incorrect environment settings. Check the static IP settings, disable LTE/5G, inspect the cables, update the Google Play system, substitute the VCI device, verify the vehicle power status, and restart the tablet in the specified order. VCI3 operates without an ECI connector when using a wired connection. If the issue persists, contact the vehicle or control unit manufacturer.

Example Error Screen

7000-01-1010 Error Troubleshooting Checklist

Check whether the VCI module LED is flashing green.
When reprogramming starts and the Ethernet connection is attempted, verify that the LED on the ECI connected to the VCI flashes green.
Confirm that reprogramming was attempted while the vehicle was IG On.
Verify that the static IP settings have been configured. A valid static IP address is required for the network connection.
🔗 How to Configure a Static IP Address
Verify that LTE/5G is disabled. (If the tablet does not support mobile data, select “Not applicable.”)
※ If LTE/5G is enabled, it may interfere with the wired Ethernet connection. Disable LTE/5G and retry using Wi-Fi or a wired connection.
Check the wired cable connections and inspect the cables for open circuits.
• When using VCI3: Verify the USB cable connection
• When using VCI2: Verify the ECI cable connection
A failed physical connection may be the primary cause. Inspect the condition of all connectors and cables.
If a spare ECI is available, substitute the ECI and retry.
Verify that the Google Play system update is current. (Settings > Security and updates)
🔗 How to Update the Google Play System
Restart the tablet, and then check whether the same symptom recurs.
Disconnect the vehicle battery to perform a power reset, wait at least 15 minutes, and then retry to check whether the same symptom recurs.
Substitute a different wired cable, and then check whether the same symptom recurs.
Substitute a different tablet, and then check whether the same symptom recurs.

Note: When using VCI III (3), an ECI connector is not required. (Only wired connections are supported.)

Q1. What causes error 7000-01-1010?

A1. This error is caused by a network/physical connection issue or incorrect environment settings. Check the following items in order.

Static IP address not configured → Configure the correct static IP address. (Refer to the link above.)
LTE/5G enabled → Disable it, and then retry using a wired or Wi-Fi connection.
Cable open circuit, damaged cable, or disconnected cable → Check the cable connection and inspect for an open circuit. Test again using a different cable.
Google Play system update not applied → Update to the latest version. (Refer to the link above.)
Possible VCI device fault → Test again using a spare VCI2/VCI3.
Vehicle/power status → Set the vehicle to IG On, perform a battery reset, and retry.
Tablet issue → Restart the tablet or test again using a different tablet.

Q2. Is an ECI connector required when using VCI 3?

A2. No. VCI III operates normally without an ECI connector. (Only wired connections are supported.)

Q3. What should I do if the error is not resolved after trying all the recommended procedures?

A3. If the issue persists after completing every item in the checklist above, contact the vehicle or control unit manufacturer.