Oscar Eom

Correcting vehicle information helps ensure accurate diagnostic results and service records, which are essential for proper maintenance, troubleshooting, and vehicle history tracking. A diagnostic ...

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CauseThe ECU does not respond, or its response is delayed, when the diagnostic tool (diagnostic app) sends an encryption command. Corrective ActionsVerify that the diagnostic tool (diagnostic app) ...

Dear Customer, Due to a server upgrade designed to enhance service security, EDR 1.0 software is no longer available.Please download and install EDR 2.0 to continue using the application. Your exis...

  Error Code 5100-04-0002: Failed to Change VCI Mode Verify that the target control unit is correctly installed in the vehicle. ...

Q1. What is the Smart Key Code Saving feature? A1. The Smart Key Code Saving feature in the S/W Management menu allows a new Smart Key to be registered by entering the key PIN in the vehicle's Int...

Service Campaign EV Charging Inspection Equipment Upgrade and Replacement Notice ...

Unable to Access the Installation Path (C:\ Program Files (x86)\DLogger\) During InstallationCorrective action: Verify that the Windows account has write permission. Whenever possible, perform the ...

You can download a PDF version of the installation guide by scanning the QR code or clicking here.