Kia KDS 2.0: “SmartDLogger has stopped working” Error When Launching SmartDLogger
Symptom The message, "SmartDLogger has stopped working," appears when you click the SmartDLogger icon. Solution 1....
Smart DLogger Program
<Information> - Title: Smart DLogger Program - Format: exe - File size: 277MB <Before You Begin> Install "Adobe Fla...
Kia KDS 2.0 Smart Dlogger Quick Manual (for CVCI-II/VCI II)
This document is the Smart Dlogger Quick Manual.Review and download the applicable attachment below. Kia/Service Cent...
How do I pair the CVCI (Compact VCI) with the Trigger Module?
By default, the CVCI (Compact VCI) and Trigger Module purchased as a package have matching serial numbers for the las...
How to pair the VCI II/CVCI II with the trigger module
POWER ON. Connect the trigger module and VCI II module to the vehicle. (Note: Turn the vehicle ignition key to the A...
How to manually copy event files to an SD card for the CVCI
If you receive an event file from KMC or HMC, you must first copy it to the SD card used with the CVCI.Follow the ins...
CVCI-Trigger Module Connection (Pairing) Quick Guide
This guide explains how to connect (pair) the CVCI-Trigger Module. You can download the attachment below.
[Video] CVCI II User Guide
Click HERE.
[Video] CVCI II User Manual
If the YouTube video does not play, Kia Click [here] to play the video. Kia Click [here] to play the video.
Smart D-logger shuts down when the laptop power cable is disconnected.
Symptom: Smart D-logger shuts down when the laptop power cable is disconnected. Cause: This issue is related to the l...
[Kia] How do I obtain a Smart D-Logger program account?
Symptom:How do I obtain a Smart D-Logger program account? Description:The Smart D-Logger program account is the same ...
How do I perform an event setup in Manual Mode on CVCI II?
In the following situations, you can perform an event setup on the device using Manual Mode instead of Auto Mode. 1. ...
A message indicating that ROM ID information is unavailable appears during event setup.
Symptom: When setting up an event using Smart Dlogger, a message appears indicating that the ROM ID is unavailable. ...
Smart D-Logger Guide Function Not Working
Symptom: The Smart D-Logger guide function does not work.Cause: Adobe Acrobat Reader must be installed. The function ...
Unable to Register or Automatically Set Up CVCI II Using a USB Cable
Symptom: When registering CVCI II using a USB cable, it is recognized only as a removable disk and cannot be register...
[Kia KDS 2.0] How do I reset my Smart D-Logger password?
To reset your Smart D-Logger password, visit the website below. http://inside.globalserviceway.com/ Click “Reissue,” ...
I've received the event files from KMC/HMC. How can I transfer them to the CVCI II?
1. Download the event file received from KMC/HMC to the PC. 2. Connect the CVCI II to the PC using the USB cable i...
[Kia] How do I reset my D-Logger password?
To reset your Smart D-Logger password, visit the website below. https://dlogger.kia.com/ As shown in the image, click...
[Smart D-logger] How to Retrieve Your ID or Password
Kia Service Centre/Partner version users: Click [ here ]. Kia Service Centre/Partner version users: Click [ here ].
How to Switch to Record Mode After CVCI Pairing
How to Switch Smart Drogger to Record Mode This procedure explains how to switch to Record Mode after pairing the CVC...
Notice of End of CVCI-I Repair Service
Kia KDS 2.0 Troubleshooting: Error Code 4001 During Login, ECU Upgrade, or S/W Management
This article explains how to resolve error code 4001, which may appear when you log in or attempt to use ECU Upgrade ...
[Kia] Smart DLogger Program Update (2022.05.24)
Effective May 24, 2022, the Smart DLogger program for PC has been updated and released. Support for the previous pr...
Unable to update Smart DLogger
Symptom: Smart DLogger cannot be updated. If the program shows Off-line and displays version v4.0.0.0, it may be unab...
Smart Dlogger (CVCI-301) Manual
Smart Dlogger (CVCI-301) Manual
'Object reference not set to an instance of an object.' Popup Appears
Symptom: After installing Smart DLogger, the 'Object reference not set to an instance of an object.' message appears ...
CVCI 2 Pairing Failure with the Sky-Blue LED Blinking Rapidly
How to download Smart D-logger https://support-kia.gitauto.com/hc/en-gb/articles/115010571708-Smart-Dlogger-Program
If you encounter an error message containing "4001"
If the solution provided does not resolve the issue, follow the additional steps below. If the issue pers...
Corrective Action for an Error Message During Smart Dlogger Installation
Unable to Access the Installation Path (C:\ Program Files (x86)\DLogger\) During InstallationCorrective action: Verif...