KDS 2.0 | Notice of Restricted Diagnostic Tool Server Access During Victory Commemorations – Customer Support | GIT America

Notice of Restricted Diagnostic Tool Server Access During Victory Commemorations

Dear Valued Customer:
In accordance with arrangements for events in Beijing commemorating the 80th anniversary of the victory in the War of Resistance Against Japanese Aggression, external network access to the XXXX (KCN) server will be temporarily blocked to meet security inspection requirements. Please review the following diagnostic tool restrictions and recommended actions that will apply during this period:

1. Restriction Period

※Estimated restriction period: Thursday, August 7, 2025, to Wednesday, September 3, 2025
※Impact: Data transmission between the server and diagnostic tools will be interrupted while server access is blocked.

2. Diagnostic Tool Restrictions and Recommended Actions

Restriction: Diagnostic software downloads, installation, and online updates will be unavailable.

Recommended action: Ensure that the diagnostic tool is updated to the latest version before server access is blocked.
Important: If installation or updating is not completed before server access is blocked, the diagnostic software will be unavailable during the restriction period.
Restriction: Detailed vehicle system information associated with the VIN will not be displayed automatically.

Recommended action: Manually locate and select the detailed system applicable to the vehicle before performing diagnosis or additional functions.
Restriction: Functions requiring security authentication, including additional functions, forced actuation, and ECU upgrades, will be unavailable.

Recommended action: Before server access is blocked, sign out of the account on the diagnostic tool and then sign back in.
Note: The authentication certificate is updated automatically when you sign out of the diagnostic software and then sign back in.
Restriction: After diagnosis, E-Reports—including the diagnostic report number and VDN—cannot be uploaded, and warranty claims cannot be submitted.

Recommended action: Diagnostic report numbers generated while server access is blocked will be stored temporarily in the tablet's internal storage. Once server network access is restored, they will be uploaded automatically in sequence.

Thank you for your understanding and co-operation!

Best regards,