Kia | Service Campaign | Free Replacement of EV Charging Inspection Equipment

Service Campaign EV Charging Inspection Equipment Upgrade and Replacement Information

As part of our commitment to quality and customer satisfaction, we have completed a product enhancement to improve the hardware performance of the EV Charging Inspection Equipment currently in use.

Customers who have already purchased EV Charging Inspection Equipment will receive the product below free of charge. Equipment with the specified part numbers and serial numbers may be used until November 3, 2025. After this date, its use will be disabled through an online diagnostic app update.

Equipment Name	EV Charging Inspection Equipment
Enhancements	Enhanced safety through an upgraded fuse circuit Improved durability through reinforced PCB patterns and fuses Improved operational stability through a reinforced internal fuse design
Benefits	Detects and interrupts overvoltage and overcurrent caused by electrical component faults during vehicle inspection, thereby preventing equipment damage and protecting the vehicle system Automatically recovers within several minutes if an equipment circuit short occurs due to incoming overvoltage
Affected Equipment Part Numbers (Existing Products)	G0DDDPC111 G0DDDPC112 G0DDDPC211 G0DDDPC212 G0DDDPC121 G0DDDPC122 G0DDDPC123 G0DDDPC213
Affected Serial Numbers (Existing Products)	EBD00101 - EBD10026 EBE00101 - EBE10370 EBN00103 - EBN10537	Existing Product Grace Period	November 3, 2025
Example of Existing Product Usage Restriction Screen	If an existing product is connected and an attempt is made to use a function after the grace period above, the following screen will be displayed and use of the product will be restricted.

Regional Delivery Schedule

New products will be delivered either to the dealer or to the applicable service center, depending on the original purchase channel. Customers who purchased through a dealer should wait for further instructions or contact the dealer directly. Delivery schedules may vary by region, and shipments will be made sequentially according to the following schedule:

• Sequential nationwide delivery beginning September 22, 2025

Contact Information

Customer Support Center: 1588-3665 (weekdays, 09:00–18:00)
Email: support@servicecampaign.zendesk.com 
Submit an Inquiry Form: Scan the QR code below to complete and submit the inquiry form.