How to update MobileSupport on tablet PC
Symptom To use [Mobilesupport] properly, you must update the application to the latest. Solution 1. Go to [Pl...
Mobile Support (Remote Program) Does Not Connect
Symptom When you attempt to connect to a remote session using MobileSupport on your tablet PC, the connection fails e...
How do I run the PC remote support program?
Before starting a remote support session, contact GIT Customer Service at 1588-3665 and schedule an appointment with ...
Error codes 18000, 18001, or 18003 occur when attempting a RemoteCall remote support session.
Click the FAQ URL below for more information. https://help.remotecall.com/hc/ko/articles/360002149394
RemoteCall Help Desk Website
This is the Help Desk website for the RemoteCall remote access program. If you experience an issue during a remote co...
How to Manually Install the KDS 2.0 Mobile Remote Support Application
If you are not signed in to a Google account on your Android device, you cannot download the mobile support applicati...
How to send the error log report on KDS 2.0/KDS2.0
This is how to send error log when using KDS 2.0/KDS 2.0. 1. Go to 'Configuration' tab on the bottom of main scrre...
Mobile Support Error Code 61003
Symptom : Error code pops up after filling out 6 digit access code. Please follow instructions below to set 'serve...
Stuck at Granting Permission
[Permissions & Code Entry Issue FAQ] Symptom(s): It does not move on the next screen when tapping "Permission". Q1. ...