KDS 2.0 Notice
Status Code INT00M1 Appears When Launching Kia KDS 2.0
Symptom: Status code INT00M1 appears when launching KDS 2.0.Cause: KDS 2.0 was launched before the installation was c...
Kia KDS 2.0 Intermittent AUTO VIN Recognition and Vehicle Diagnosis Failure
1. Symptoms - AUTO VIN recognition fails in KDS 2.0, and the vehicle selection screen continues to appear. (All com...
Introduction of the Kia Technician Unified System(KTUS) and KDS 2.0
Dealer Memo: New Kia Technician Unified System & Kia Diagnostic System 2.0
Kia KDS 2.0 MDM Server Maintenance
KDS 2.0 User Satisfaction Survey
Installation & Setup
Tablet PC specification for KDS 2.0, GENESIS Smart, KDS 2.0 Including Noise Inspection
The Samsung Galaxy Tab S10 FE Plus is the recommended tablet for diagnostic apps. Several Samsung Tab models are comp...
[KIA] KDS 2.0 Installation Guide
※ Note: To download the KDS 2.0 Installation Guide, click here.KDS 2.0 Installation GuideWelcome to the KDS 2.0 Inst...
KDS 2.0, GENESIS Smart, KDS 2.0 | How to Check and Update the Diagnostic App Version
How to Check and Update the Diagnostic App Version: Launch the Diagnostic App. Click the Globe icon in the top left c...
Kia KDS 2.0 Diagnostic Tool Update Server Maintenance
Required Actions in KDS 2.0 Following a Regional Headquarters Change
Do Not Perform Windows Updates on a PC with the GIT Diagnostic Program Installed
Vehicle Diagnosis & Inspection
Kia KDS 2.0 Capture Image Sharing System
A "Communication Failed" Error Occurs While Using Additional Functions
Symptom When attempting to communicate with Additional Functions using any diagnostic tool, a "Communication Failed" ...
Kia KDS 2.0: E-Call Reset Function Added
How to Check Vehicle Specification Information (Part Number, H/W, S/W) in Kia KDS 2.0
※ Images and menu names may vary by region and manufacturer. How to Check Vehicle Specification Information 1. T...
How to Set Favorites in Kia KDS 2.0 Additional Functions
You can quickly access frequently used functions in Additional Functions by adding them to [Favorites]. 1. Open Ad...
How to View Details for a Selected Additional Function in KDS 2.0
※ Images and menu names may vary depending on the region and vehicle manufacturer. You can select [More+] under an A...
Special Functions
* G80(RG3) BDC-TPMS Sensor Data Unit Display Issue
1) Symptom - In BDC-TPMS Sensor Data, pressure values are displayed for [Front/Left]/[Front/Right]/[Rear/Left]/[Rear...
Error Code 'F3' in Key Coding or Registration
Q1. Why is the F3 error code displayed when attempting key coding or registration? A. The F3 error code is displayed ...
FAQ Regarding the Smart Key Code Saving Feature
Q1. What is the Smart Key Code Saving feature? A1. The Smart Key Code Saving feature in the S/W Management menu allo...
ECU Upgrade
Troubleshooting: HSM Certificate Error During ECU Upgrade on KDS 2.0
This article explains how to resolve the "Your HSM certificate has expired" or "The certificate was not received prop...
Error code occurred during ECU upgrade (5021-10-7000)
✅ Symptom An error occurred during the ECU upgrade process:Error Code: 5021-10-7000 ✅ Cause This error may occur in ...
Items to Check When an ECU Upgrade Fails
Symptom: The ECU upgrade failed while being performed in Auto Mode. Cause: The ECU upgrade may fail if the vehicle ...
How to Translate GIT FAQ Articles into Other Languages
The GIT FAQ site (Zendesk) is optimized for the Chrome browser.You can use Chrome to read articles in English or tran...
How to Translate GIT FAQ Pages into Other Languages
This GIT FAQ site (Zendesk) is optimized for the Google Chrome browser.You can view articles not only in English but ...
Error code occurred during ECU Upgrade (5021-FF-0025)
Symptom: 5021-FF-0025 error code occurs when trying to upgrade ECU Cause: May occur when the ECU app security certi...
e-Report
How to Configure Diagnostic Number Issuance in KDS 2.0
How to Configure Diagnostic Number Issuance in KDS 2.0/KDS2.0
Temporary Workarounds for Kia KDS 2.0 e-Report and Internet Update Issues Caused by Server Instability
When is E-REPORT data visible in GSW or GWMS after diagnosis?
If the diagnostic data is successfully uploaded from the diagnostic device to the server, it should be available for ...
Kia KDS 2.0: Mileage Data Missing from E-Report (VDN)
If Mileage information is missing from a generated e-report or GWMS, follow the instructions below to submit an inqui...
[New Feature] e-Report Unsent List Review and Upload
Remote Support
How to update MobileSupport on tablet PC
Symptom To use [Mobilesupport] properly, you must update the application to the latest. Solution 1. Go to [Pl...
Mobile Support (Remote Program) Does Not Connect
Symptom When you attempt to connect to a remote session using MobileSupport on your tablet PC, the connection fails e...
How do I run the PC remote support program?
Before starting a remote support session, contact GIT Customer Service at 1588-3665 and schedule an appointment with ...
Error codes 18000, 18001, or 18003 occur when attempting a RemoteCall remote support session.
Click the FAQ URL below for more information. https://help.remotecall.com/hc/ko/articles/360002149394
RemoteCall Help Desk Website
This is the Help Desk website for the RemoteCall remote access program. If you experience an issue during a remote co...
How to Manually Install the KDS 2.0 Mobile Remote Support Application
If you are not signed in to a Google account on your Android device, you cannot download the mobile support applicati...