Kia KDS 2.0: Mileage Data Missing from E-Report (VDN)

If Mileage information is missing from a generated e-report or GWMS, follow the instructions below to submit an inquiry.

1. Verify the e-report number or VDN associated with the missing Mileage information.

2. Extract and compress the e-report data from the following locations on the tablet. This data is required to determine whether Mileage Transmission was omitted during vehicle diagnosis or whether Mileage information was missing when the e-report was sent:

A. Log file: 

   1) Go to the path [internal storage\nvci\temp].

   2) Locate the [eReportTemp] folder and compress it (eReportTemp).

B. VDN data file:

   1) On the tablet PC, go to the path [Internal storage\nvci].

   2) Locate the [vininfo] folder and compress it (vininfo). 

C. Upload data:

   1) On the tablet PC, go to the path [Internal storage\nvci\upload].

   2) Locate the [ereprot] and [ereportsync] folders, and compress both folders.

3. Email the compressed data to the GIT representative at ics@gitauto.com.