Service CampaignEV Charging Inspection Equipment Upgrade and Replacement Notice |
|
As part of our commitment to quality and customer satisfaction, we have completed product improvements to enhance the hardware performance of the EV charging tester currently in use.
The product listed below will be provided free of charge to customers who have already purchased EV charging inspection equipment. Equipment with the specified part numbers and serial numbers may be used through November 3, 2025. After that date, its use will be disabled through an internet update of the diagnostic application.
Equipment Name |
EV Charging Inspection Equipment |
||
Improvements |
|
||
Benefits |
|
||
Affected Equipment Part Numbers |
G0DDDPC111 G0DDDPC112 G0DDDPC211 G0DDDPC212 G0DDDPC121 G0DDDPC122 G0DDDPC123 G0DDDPC213 |
||
Affected Serial Numbers |
EBD00101 - EBD10026 EBE00101 - EBE10370 EBN00103 - EBN10537 |
Existing Product Grace Period |
November 3, 2025 |
|
Existing Product Use Restriction Screen Example |
If an existing product is connected and an attempt is made to use a function after the grace period stated above, the following screen will be displayed and use of the product will be restricted. |
||
Regional Delivery Schedule
New products will be delivered to the distributor or individual service center, depending on the original purchase channel. Customers who purchased through a distributor should wait for further instructions or contact the distributor directly. Delivery schedules vary by region, and products will be shipped sequentially according to the schedule below:
- Sequential nationwide delivery beginning September 22, 2025
Precautions
The newly provided EV charging inspection equipment can be used immediately upon receipt.
Existing products cannot be used after the internet update version of the diagnostic application specified below is installed.
Discontinue use and dispose of existing products appropriately.
| Diagnostic Application | Applicable Location | Application Version | Update Release Date |
|---|---|---|---|
| KDS 2.0 | Kia AutoQ (Company-Owned) | NSK-01-0xxx | November 3, 2025 |
| KDS 2.0 | Kia AutoQ (Partner) | NTK-01-0xxx | November 3, 2025 |
⚠ GIT is not responsible for any damage or loss resulting from continued use of an existing model, and no compensation of any kind will be provided.
Contact Information
Customer Support Center: 1588-3665 (Weekdays, 09:00–18:00)
Email: support@servicecampaign.zendesk.com
Submit an Inquiry Form: Scan the QR code below to complete and submit the inquiry form.
Comments
0 comments
Please sign in to leave a comment.