Verified tablets for diagnostic applications running Android OS 16 or higher include the Samsung Galaxy Tab S10 FE+, S10+, and Active5 Pro. For additional compatible models, see the Supported Tablet List. App downloads for KDS 2.0, GENESIS Smart, and KDS 2.0 require Smart Launcher ver.1.294 or higher. Support requests must include the tablet model, Android OS/One UI version, app name/version, and screenshots of the issue.
Verified supported tablet models:
- Samsung Galaxy Tab S10 FE+ | Recommended
- Samsung Galaxy Tab Active5 Pro
- The tablet models listed above are suitable for diagnostic applications running Android OS 16 or higher
- To view additional tablet models compatible with KDS 2.0, GENESIS Smart, and KDS 2.0
Supported Tablet List
App installation/download instructions ※Smart Launcher ver.1294 or higher
Notes for support requests
When submitting a request, include:
- Tablet model name (and code name/model number, if available)
- Android OS/One UI version
- App name (KDS 2.0 / GENESIS Smart / KDS 2.0 / Smart Launcher) and app version
- Screenshot(s) of the issue
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