Kia KDS 2.0: “SmartDLogger has stopped working” Error When Launching SmartDLogger
Symptom The message “SmartDLogger has stopped working” appears when I click the SmartDLogger icon. Solution 1. Ins...
Smart Dlogger Program
<Information> - Title: Smart Dlogger Program - File format: exe - File size: 277MB <Before You Begin> Install "Adob...
Kia KDS 2.0 Smart Dlogger Quick Guide (for CVCI-II/VCI II)
This document is the Smart Dlogger Quick Guide. Please review and download the applicable attachment below. Kia/Ce...
How Do I Pair the CVCI (Compact VCI) with the Trigger Module?
By default, the Compact VCI (CVCI) and Trigger Module purchased as a package have matching last five digits in their ...
How to Pair the VCI II/CVCI II with the Trigger Module
POWER ON. Connect the trigger module and VCI II module to the vehicle. (Note: Turn the vehicle ignition key to the...
How to manually copy event files to an SD card for CVCI
If you receive an event file from KMC or HMC, you must first copy it to the SD card used with the CVCI. Follow the in...
CVCI Trigger Module Connection (Pairing) Quick Guide
This quick guide explains how to connect (pair) the CVCI Trigger Module. You can download the attached file belo...
[Video] CVCI II User Guide
Click HERE.
[Video] CVCI II User Manual
If the YouTube video does not play, Kia Click [here] to play the video. Kia Click [here] to play the video.
Smart D-logger shuts down when the laptop power cable is disconnected
Symptom: Smart D-logger shuts down when the laptop power cable is disconnected. Cause: This issue is related to the l...
[Kia] How Do I Obtain a Smart D-Logger Program Account?
Symptom:How do I obtain a Smart D-Logger program account? Description:The Smart D-Logger program account is the same ...
How Do I Perform Event Setup in Manual Mode on CVCI II?
Event setup can be performed on the device in Manual Mode instead of Auto Mode in the following cases: 1. The vehicle...
A message indicating that ROM ID information is unavailable appears during event setup.
Symptom: A message indicating that the ROM ID is unavailable appears during event setup using Smart Dlogger. Cause: ...
Smart D-Logger Guide Function Not Working
Symptom: The Smart D-Logger guide function does not work. Cause: Adobe Acrobat Reader must be installed. The functio...
Unable to Register the Device or Perform Auto Setup When CVCI II Is Connected via USB Cable
Symptom: When attempting to register CVCI II using a USB cable, it is recognized only as a removable disk and cannot ...
[Kia KDS 2.0] How do I reset my Smart D-Logger password?
To reset your Smart D-Logger password, visit the website below. http://inside.globalserviceway.com/ As shown in the i...
I have received event files from KMC/HMC. How do I transfer them to the CVCI II?
1. Download the event file received from KMC/HMC to the PC. 2. Connect the CVCI II to the PC using the USB cable s...
[Kia] How do I reset my D-Logger password?
To reset your Smart D-Logger password, visit the website below. https://dlogger.kia.com/ Click “Reissue,” as shown in...
[Smart D-logger] How to Retrieve Your ID/Password
For users of the Hyundai Service Center/Partner version, please click [here]. For users of the Kia Service Center/Pa...
How to Switch to Record Mode After CVCI Pairing
How to Switch Smart Drogger to Record Mode This guide explains how to switch to Record Mode after pairing the CVCI. ...
Notice of Discontinuation of CVCI-I Repair Service
Kia KDS 2.0 Troubleshooting: Error Code 4001 During Login, ECU Upgrade or S/W Management
This article explains how to resolve Error Code 4001, which may appear when logging in or using ECU Upgrade or S/W Ma...
[Kia] Smart DLogger Program Renewal (May 24, 2022)
Effective May 24, 2022, the renewed Smart DLogger program for PC will be distributed, and support for the existing ...
Unable to update Smart DLogger
Symptom: Smart DLogger cannot be updated. If the program status is displayed as Off-line and the version is v4.0.0.0,...
Smart Dlogger (CVCI-301) Manual
Smart Dlogger (CVCI-301) Manual
'Object reference not set to an instance of an object.' Pop-Up Appears
Symptom: After installing Smart Dlogger, the 'Object reference not set to an instance of an object.' message appears ...
CVCI 2 Pairing Failure with the Sky-Blue LED Flashing Rapidly
How to download Smart D-logger https://support-kia.gitauto.com/hc/en-gb/articles/115010571708-Smart-Dlogger-Program
If You Encounter Error Message "4001"
If the solution provided does not resolve the issue, follow the additional steps below. If the issue per...
How to Resolve Error Messages During Smart Dlogger Installation
Unable to Access the Installation Path (C:\ Program Files (x86)\DLogger\) During InstallationCorrective action: Verif...