Symptom: When logging in, the message “User authentication failed. (Code:1006)” appears.
Cause: Code:1006 occurs when the network at the service location blocks access to the server.
Temporary workaround: Connect to a mobile hotspot or another Wi-Fi network that is not subject to the same security restrictions,
and then try logging in again.
Permanent solution: Ask the network administrator at the service location to allowlist the URL and port below,
and then try logging in again.
<Kia>
Domestic: https://gsw.kia.com
<Kia>
Domestic: https://gsw.kia.com
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