Resolving Recent Software Management Errors in Kia KDS 2.0

August 28, 2026 10:21 Updated

Type	☐ Notification ☐ Repair ☑ Guidance	Regions Covered
Devices	☑ KDS 2.0	KEU (Asia/Pacific, Europe, India, Middle East, Africa)
Date Issued	(KST) November 6, 2024	Duration
Subject	Resolution of Recent Software Management Errors	☑ Temporary ☐ Permanent

Recent issues have been identified in Software Management. Specifically, Error Code 4001, ECU upgrade failures, and vehicle communication issues have been reported in KDS 2.0 version NEK-02-0062.

To resolve these issues, perform an Internet Update to update KDS 2.0 to the latest version, NEK-02-0063. This Update is required to ensure optimal operation and resolve the reported errors.

[How to Update]

Thank you for your cooperation. If you encounter any errors during this period, report them as follows:

Provide screenshots or a video: Capture any error messages or unexpected behavior, and send the files to your NSC or submit an inquiry through GSW (Diagnostic Tools -> KDS Hotline).
- - GSW portal: https://ccc.hyundai.com
  - Kia KDS Hotline: https://www.kia-hotline.com
Use the Log Collection feature: Use this feature to collect the error logs.
- - How to send an error log report in KDS 2.0