Kia CKD Vehicle Diagnostics

Q: What should I do if communication with the diagnostic tool cannot be established or a function fails while diagnosing a CKD vehicle?

A: If you experience a communication issue with the diagnostic tool or a function fails while diagnosing a CKD vehicle, follow these steps:

1. Use the Log Collection Feature: Use the Log Collection feature on the diagnostic tool to generate and submit logs. [How to submit an error log report on KDS 2.0/KDS2.0]
2. GIT Verification: GIT will review the submitted logs to determine whether the vehicle is supported.
3. Contact the GSW Technical Hotline: If GIT cannot provide support, contact the Technical Hotline through GSW (https://www.kia-hotline.com).

Important Note:

• CKD vehicle information is managed directly by the Kia Ownership Technology Development Team upon request from the KD Division.