Resolution of Recent Software Management Errors in Kia KDS 2.0

September 02, 2026 13:09 Updated

Type	☐ Notification ☐ Repair ☑ Guidance	Regions Covered
Devices	☑ KDS 2.0	KEU (Asia-Pacific, Europe, India, the Middle East, and Africa)
Date Issued	(KST) 06-Nov-2024	Duration
Subject	Resolution of Recent Software Management Errors	☑ Temporary ☐ Permanent

We would like to inform you of recently identified software management issues. Specifically, Error Code 4001, ECU upgrade failures, and vehicle communication issues have been reported in KDS 2.0 version NEK-02-0062.

To resolve these issues, perform the Internet Update to upgrade KDS 2.0 to the latest version, NEK-02-0063. This Update is required to ensure optimal operation and resolve the reported errors.

[How to Update]

Thank you for your cooperation. If you encounter any errors during this period, report them as follows:

Provide screenshots or a video: Capture any error messages or unexpected behavior you encounter and send the files to the NSC, or submit an inquiry through GSW (Diagnostic Tools -> KDS Hotline).
- - GSW for Hyundai and Genesis: https://ccc.hyundai.com
  - KDS for Kia: https://www.kia-hotline.com
Use the Log Collection feature: Use this feature to collect the error logs.
- - How to Send an Error Log Report in KDS 2.0