Notice of Restricted Diagnostic Tool Server Access During the Victory Day Commemoration Period
Dear Valued Customer:
In accordance with the arrangements for the 80th-anniversary commemoration of the Victory of the Chinese People's War of Resistance Against Japanese Aggression in Beijing, external network connections to the XXXX (KCN) server will be temporarily blocked to comply with security inspection requirements. Please review the following diagnostic tool restrictions and recommended measures that will apply during this period:
1. Restriction Period
- ※Estimated server access restriction period: Thursday, August 7, 2025, through Wednesday, September 3, 2025
※Impact: Data transmission between the server and the diagnostic tool will be interrupted while server access is restricted.
2. Diagnostic Tool Restrictions and Recommended Measures
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Restriction: Diagnostic application download and installation, as well as online update functions, will be unavailable.
Recommended measure: Make sure the diagnostic tool is updated to the latest version before server access is restricted.
Important: If installation or updating is not completed before server access is restricted, the diagnostic application will be unavailable during the restriction period. -
Restriction: Detailed vehicle system information linked to the VIN will not be displayed automatically.
Recommended measure: Manually search for and select the detailed system applicable to the vehicle before performing diagnosis or Additional Functions.
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Restriction: Functions requiring security authentication, including Additional Functions, Forced Actuation, and ECU Upgrade, will be unavailable.
Recommended measure: Before server access is restricted, make sure to sign out of your account on the diagnostic tool and then sign back in.
Note: The authentication certificate is updated automatically when you sign out of the diagnostic application and sign back in.
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Restriction: After diagnosis, E-Report data—including the diagnostic report number and VDN—cannot be uploaded, and warranty claims cannot be processed.
Recommended measure: Diagnostic report numbers generated while server access is restricted will be temporarily stored in the tablet's internal storage. Once server network access is restored, they will be uploaded automatically in sequence.
Thank you for your understanding and cooperation!
Sincerely,
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