Service CampaignEV Charging Test Equipment Upgrade and Replacement Information |
As part of our commitment to quality and customer satisfaction, we have completed a product enhancement to improve the hardware performance of the EV charging tester currently in use.
Customers who have already purchased EV charging test equipment will receive the product shown below at no charge. Equipment with the specified part numbers and serial numbers may be used through November 3, 2025. After this date, use will be disabled through an online diagnostic app update.
Equipment Name |
EV Charging Test Equipment |
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Enhancements |
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Benefits |
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Affected Equipment Part Numbers |
G0DDDPC111 G0DDDPC112 G0DDDPC211 G0DDDPC212 G0DDDPC121 G0DDDPC122 G0DDDPC123 G0DDDPC213 |
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Affected Serial Numbers |
EBD00101 - EBD10026 EBE00101 - EBE10370 EBN00103 - EBN10537 |
Existing Product Grace Period |
November 3, 2025 |
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Example of Existing Product Use Restriction Screen |
After the grace period shown above, attempting to perform a function with an existing product connected will display the following screen, and use will be restricted. |
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Regional Shipping Schedule
New products will be shipped to the dealership or applicable service center according to the original purchase channel. Customers who purchased through a dealership should wait for additional instructions or contact the dealership directly. Shipping schedules vary by region, and products will be shipped sequentially according to the following schedule:
- Sequential nationwide shipping beginning September 22, 2025
Important Precautions
The newly provided EV charging test equipment may be used immediately upon receipt.
Existing products cannot be used after the diagnostic app receives the online update version specified below.
Discontinue use and dispose of the existing product properly.
| Diagnostic App | Applicable To | App Version | Update Release Date |
|---|---|---|---|
| KDS 2.0 | Kia Direct-Operated AutoQ | NSK-01-0xxx | November 3, 2025 |
| KDS 2.0 | Kia Partner AutoQ | NTK-01-0xxx | November 3, 2025 |
⚠ GIT is not responsible for any damage or loss resulting from continued use of an existing model, and no compensation of any kind will be provided.
Contact Information
Customer Support Center: 1588-3665 (Weekdays, 09:00–18:00)
Email inquiries: support@servicecampaign.zendesk.com
Submit an inquiry form: Scan the QR code below to complete and submit the inquiry form.
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