After completing an inspection, the inspection results may fail to upload if the connected network is restricted or unstable. Switch to a public Wi-Fi network or mobile hotspot, then verify the connection by accessing http://gpms.kia.com.
Inspection Data Upload Failure
-
Symptom
The inspection data fails to upload after the inspection is completed.
-
Cause
The network currently connected to the tablet may be restricted or unstable. -
Workaround
- Confirm that the tablet is connected to a public Wi-Fi network or mobile hotspot.
-
Go to
http://gpms.kia.com
to verify that the website is accessible through the connected Wi-Fi network.
- If the screen below is displayed, the network can be used.
<KIA GPMS>
If the issue persists, send the log file extracted from the following location:
Compress the
ics@gitauto.com
\internal storage\*tempCompress the
*temp folder and send it to:ics@gitauto.com
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