Error 7000-01-1010 is caused by a network or physical connection issue or incorrect environment settings. Check the static IP configuration, disable LTE/5G, inspect the cables, update the Google Play system, replace the VCI device, verify the vehicle power status, and restart the tablet in the order listed. VCI3 operates without an ECI connector for wired connections only. If the issue persists, contact the manufacturer.
Example Error Screen
7000-01-1010 Error Inspection Checklist
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Confirm that the VCI module LED is flashing green.
When reprogramming starts and the Ethernet connection is attempted, confirm that the LED on the ECI connected to the VCI flashes green. - Confirm that reprogramming was attempted with the vehicle in the IG On state.
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Confirm that the static IP configuration is complete. A correctly configured static IP address is required for the network connection.
🔗 How to Configure a Static IP Address -
Confirm that LTE/5G is disabled. (Not applicable if the tablet does not support mobile data.)
※ Enabling LTE/5G may interfere with the wired Ethernet connection. Turn off LTE/5G and try again using Wi-Fi or a wired connection. -
Check the wired cable connections and inspect the cables for open circuits or damage.
• When using VCI3: Confirm the USB cable connection.
• When using VCI2: Confirm the ECI cable connection.
A physical connection failure may be the primary cause. Inspect all connectors and cables.
If a spare ECI is available, replace the ECI and try again. -
Confirm that the Google Play system update is current. (Settings > Security and updates)
🔗 How to Update the Google Play System - Restart the tablet, and then check whether the same symptom recurs.
- Disconnect the vehicle battery to reset the power, wait at least 15 minutes, and then try again to determine whether the same symptom recurs.
- Replace the cable with another wired cable, and then check whether the same symptom recurs.
- Use another tablet, and then check whether the same symptom recurs.
Q1. What causes error 7000-01-1010?
A1. The cause is a network or physical connection issue or incorrect environment settings. Check the following items in order.
- Static IP address not configured → Configure the correct static IP address. Refer to the link above.
- LTE/5G enabled → Disable LTE/5G, and then try again using a wired or Wi-Fi connection.
- Cable open, damaged, or not connected → Check the cable connection and inspect for an open circuit, then test using another cable.
- Google Play system update not applied → Update to the latest version. Refer to the link above.
- Possible VCI device fault → Test using a spare VCI2/VCI3.
- Vehicle or power status → Set the vehicle to IG On, reset the battery power, and then try again.
- Tablet issue → Restart the tablet or test using another tablet.
Q2. Is an ECI connector required when using VCI 3?
A2. No. VCI III operates normally without an ECI connector. (Wired connections only)
Q3. What should I do if the error remains unresolved after trying all the procedures?
A3. If the issue persists after completing the entire checklist above, contact the vehicle or control unit manufacturer.
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