Symptom
Error code 7000-10-7F11 occurs during an ECU Upgrade.
Cause
The detailed code 7F 11 for this error indicates serviceNotSupported.
This means that the server (control unit) does not support the requested service, or the request contains an unknown service identifier and the requested operation cannot be performed.
Resolution
Check and perform the following steps in order, and then retry the ECU Upgrade.
1. Check the Vehicle Condition and Aftermarket Devices
- First, verify that the vehicle is in IG On and that its condition is suitable for performing the upgrade.
- Check whether any aftermarket devices are installed in the vehicle.
2. Disconnect and Reconnect the Vehicle's 12 V Battery, Then Retry
- Disconnect and reconnect the vehicle's 12 V battery, and then retry.
3. Disconnect and Reconnect the Ethernet Cable, Then Retry
- Disconnect and reconnect the Ethernet cable and related connections, and then retry.
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