How to update MobileSupport on tablet PC
Symptom To use [MobileSupport] properly, you must update the application to the latest. Solution 1. Go to [Pla...
MobileSupport (Remote Support Program) Cannot Connect
Symptom When attempting to start a remote support session using MobileSupport on your tablet PC, the connection fails...
How can I access the remote program on PC(Desktop or Laptop)
If you need to have remote session, contact ics@gitauto.com and request the remote session in advance. If you don't r...
RemoteCall Help Desk Website
This is the Help Desk website for the RemoteCall remote support program. If you experience an issue during a remote s...
How to Manually Install the KDS 2.0 Mobile Remote Support Application
If you are not signed in to Android with a Google account, you cannot download the mobile support application from Go...
Mobile Support Error Code 61003
Symptom: Error code 61003 appears after entering the six-digit access code. Follow the instructions below to confi...
Stuck at Granting Permission
[Permissions & Code Entry Issue FAQ] Symptom(s): It does not move on the next screen when tapping "Permission". Q1. ...