Kia KDS 2.0: “SmartDLogger Has Stopped Working” Error When Launching SmartDLogger
Symptom The message, "SmartDLogger has stopped working," appears when clicking the SmartDLogger icon. Solution 1. ...
Smart Dlogger Program
<Information> - Title: Smart Dlogger Program - Format: exe - File size: 277MB <Before You Begin> Install "Adobe Fla...
Kia KDS 2.0 Smart Dlogger Quick Guide (for CVCI-II/VCI II)
This document is the Smart Dlogger Quick Guide. Review and download the appropriate attachment below. Kia/Service ...
How do I pair the Compact VCI (CVCI) with the trigger module?
By default, a Compact VCI (CVCI) and trigger module purchased as one package have matching serial numbers in the last...
How to pair the VCI II/CVCI II with the trigger module
POWER ON. Connect the trigger module and VCI II module to the vehicle. (* Note: Turn the vehicle key to the ACC po...
How to manually copy event files to an SD card for CVCI
If you receive an event file from KMC or HMC, you must first copy it to the SD card used with the CVCI. Follow the in...
CVCI-Trigger Module Connection (Pairing) Quick Guide
This guide explains how to connect (pair) the CVCI-Trigger Module. You can download the attached file below.
[Video] CVCI II User Guide
Click HERE.
[Video] CVCI II User Manual
If YouTube does not play, Kia Click [here] to play the video. Kia Click [here] to play the video.
The Smart D-logger program closes when the laptop power cable is disconnected.
Symptom: The Smart D-logger program closes when the laptop power cable is disconnected. Cause: This issue is related ...
[Kia] How Do I Obtain an Account for the Smart D-Logger Program?
Symptom:How do I obtain an account for the Smart D-Logger program? Description:The Smart D-Logger program uses the sa...
How Do I Perform Event Setup in Manual Mode on CVCI II?
Event setup can be performed on the device in Manual Mode instead of Auto Mode in the following situations: 1. The ve...
A message indicating that ROM ID information is unavailable appears during event setup.
Symptom: When setting up an event using Smart Dlogger, a message appears indicating that the ROM ID is unavailable. ...
Smart D-Logger Guide Feature Does Not Work
Symptom: The Smart D-Logger guide feature does not work.Cause: Adobe Acrobat Reader must be installed. The feature wi...
Unable to Register the Device or Perform Automatic Setup When Connecting CVCI II via USB Cable
Symptom: When attempting to register CVCI II using a USB cable, it is recognized only as a removable disk and cannot ...
[Kia KDS 2.0] How do I reissue my Smart D-Logger password?
To retrieve your Smart D-Logger password, access the website below. http://inside.globalserviceway.com/ Click “Reissu...
I received the event files from KMC/HMC. How do I transfer them to the CVCI II?
1. Download the event file received from KMC/HMC to the PC. 2. Connect the CVCI II to the PC using the USB cable i...
[Kia] How do I reset my D-Logger password?
To reset your Smart D-Logger password, visit the website below. https://dlogger.kia.com/ As shown in the image, click...
[Smart D-logger] How to Find Your ID/Password
For users of the Kia Service Center/Partner version, please click [ HERE ]. For users of the Kia Service Center/Part...
How to Switch to Record Mode After CVCI Pairing
How to Switch Smart Drogger to Record Mode This procedure explains how to switch to Record Mode after pairing the CVC...
Notice of Discontinuation of CVCI-I Repair Service
Kia KDS 2.0 Troubleshooting: Error Code 4001 During Login, ECU Upgrade, or S/W Management
This article explains how to resolve Error Code 4001, which may appear when logging in or attempting to use ECU Upgra...
[Kia] Smart DLogger Program Renewal (2022.05.24)
Effective May 24, 2022, the renewed Smart DLogger program for PC will be released, and support for the existing pro...
Unable to Update the New Smart DLogger
Symptom: Unable to Update the new Smart DLogger. If the program displays Off-line and version v4.0.0.0, it may be una...
Smart Dlogger (CVCI-301) Manual
Smart Dlogger (CVCI-301) Manual
'Object reference not set to an instance of an object.' Pop-up Appears
Symptom: After installing Smart Dlogger, the message 'Object reference not set to an instance of an object.' appears ...
CVCI 2 pairing failure with sky-blue LED blinking rapidly
How to download Smart D-logger https://support-kia.gitauto.com/hc/en-gb/articles/115010571708-Smart-Dlogger-Program
If you encounter an error message with "4001"
If the provided solution does not resolve the issue, see the additional solution below. If the issue per...
How to Resolve Error Messages During Smart Dlogger Installation
Installation Path (C:\ Program Files (x86)\DLogger\) Access Failure Message During InstallationCorrective action: Ver...