Verified tablets for diagnostic applications running Android OS 16 or higher include the Samsung Galaxy Tab S10 FE+, S10+, and Active5 Pro. For additional compatible models, refer to the Supported Tablet List. Application downloads for KDS 2.0, GENESIS Smart, and KDS 2.0 require Smart Launcher version 1.294 or higher. Support requests must include the tablet model, Android OS/One UI version, application name/version, and screenshots of the issue.
Verified supported tablet models:
- Samsung Galaxy Tab S10 FE+ | Recommended
- Samsung Galaxy Tab Active5 Pro
- The tablet models listed above are suitable for diagnostic applications running Android OS 16 or higher
- To view additional tablet models compatible with KDS 2.0, GENESIS Smart, and KDS 2.0
Supported Tablet List
Application installation/download instructions ※Smart Launcher version 1294 or higher
Notes for support requests
When submitting a support request, include:
- Tablet Model Name (and codename/model number, if available)
- Android OS/One UI version
- Application name (KDS 2.0/GENESIS Smart/KDS 2.0/Smart Launcher) and application version
- Screenshot(s) of the issue
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