Kia KDS 2.0 S/W Management Function Failure with Error Code 4305

Problem:

The following error message is displayed: "Failed to set Digital features(Upgrades) function. Please check your purchase information. Please check the error code and reset it after taking action."

"[Cause] 4305 = Unregistered OTA version" is displayed when attempting to update the OTA version using KDS 2.0.

Cause:

This error indicates that the vehicle's purchase information has not yet been registered on the purchase server, preventing access to subscribed or purchased features.

Solution:

1. Contact Kia Europe or the Kia distributor:

   • If the vehicle is managed by Kia Europe, contact Kia Europe (KEU).
   • For vehicles in other regions, contact the authorised Kia distributor.
   • Provide the required vehicle information and purchase details to resolve the registration issue.

2. Check and update the OTA version:

   • After the purchase information has been registered, check the vehicle's OTA version.
   • If the OTA version is not current or a cached version is present, perform "OTA Initialization".
   • To locate the "OTA Initialization" function:
     • Go to "S/W Management".
     • Enter "OTA" in the search box.

Note: The purchase information registration issue must be resolved before updating the OTA version.

Further Resources:

• Updating the OTA version by cable:
  • https://support-kia.gitauto.com/hc/en-gb/articles/35114933094425

If the workaround above does not resolve the issue, contact your distributor or GIT support at the following email address.

ics@gitauto.com
: Asia, Pacific, Middle East, Africa, Europe, Oceania, Central America, South America, and U.S. territories (Guam, the Commonwealth of Puerto Rico, Saipan, and East Samoa)