If the ULT-M100 has a power issue, check the power adapter lamp and operate the POWER button several times. The recommended number of attempts varies according to the period of use and storage environment. If the issue persists, request a repair from the place of purchase.
Countermeasures
1. Power Issues with Products in Use
- First, check whether the green lamp on the power adapter is illuminated.
- Operate the POWER button several times to check whether the product powers on normally.
- If operation returns to normal:
- It is recommended that the product be powered on once every quarter.
- Store the product in a low-humidity location that is free from harmful gases.
- Number of attempts according to the situation:
- For products in continuous use: switch the POWER ON/OFF about 10 - 20 times → if the issue persists, request a repair.
- For products that have not been used for several months: switch the POWER ON/OFF about 10 - 20 times → if the issue persists, request a repair.
2. Power Issues During Initial Use After Purchase
- Within several months to 1 year after delivery: switch the POWER ON/OFF about 20 times → if the issue persists, request a repair.
- If the product has remained unused for more than 1 year after delivery: switch the POWER ON/OFF about 10 - 20 times → if the issue persists, request a repair.
3. Products Stored in High-Humidity (70% or More) or Harmful-Gas Environments
- Stored for less than 3 months: switch the POWER ON/OFF about 20 times → if the issue is not resolved, request a repair.
- Stored for more than 3 months:
- Switch the POWER ON/OFF about 10 to 20 times.
- If the issue persists, wait about 24 to 48 hours, and then try about 10 more times.
- If the issue continues, request a repair.
Product Repair
- To request a product repair, contact the place of purchase.
- The product warranty period is 2 years from the date of purchase.
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