Smart Launcher Update Notice — Removal of the Background Download Button (Feature) – Customer Support | Europe & General

The background download button has been removed in the Smart Launcher update. Due to Android 15 network restriction policies, navigating to the Home screen during download or installation may interrupt the process or result in an improper installation. Keep Smart Launcher displayed until both the download and installation are complete.

1) What Is Smart Launcher?

Smart Launcher is an installer app for diagnostic applications (KDS 2.0 / KDS 2.0 / GENESIS Smart). After authentication in Smart Launcher, users can download and install resources, including APK files.

2) Applicable Versions

North America: ver 1.287
Other regions: ver 1.294

3) Changes

Removal of the Background Download Button

Beginning with Android 15, restrictions on background network access have been strengthened. As a result, network traffic, such as file downloads, may be restricted while an app is running in the background.

4) Important Usage Instructions (Do Not Navigate to the Home Screen During Download or Installation)

Navigating to the Home screen or another app while resources are being downloaded may interrupt the download.
→ Keep Smart Launcher displayed until the resource download reaches 100%.
After all resources have been downloaded and the installation stage has started, do not navigate to the Home screen until installation is complete.
→ If the installation is interrupted, it may appear to be complete even though the app does not operate correctly. Reinstallation may be required in this case.

5) FAQ

Q1. Why does navigating to the Home screen during a resource download cause a problem?
A. Navigating to the Home screen places Smart Launcher in the background, which may interrupt the download. Keep Smart Launcher displayed while the download is in progress.

Q2. What happens if I navigate to the Home screen during installation?
A. If the installation is interrupted, the app may not operate correctly because its internal files and resources may not have been applied properly, even if the installation appears to be complete. Reinstallation may be required in this case.

Q3. When can I navigate to the Home screen?
A. Navigate away only after all resources have been downloaded and the installation is fully complete. (Do not navigate away while downloading or installing.)