One KDS/GSW Account per Person
Due to a change in Kia HQ policy, you must use only one account to access GSW and KDS. This update will take effect during the first week of March. If multiple users currently share the same ID, separate accounts must be created to comply with this policy.
1. Do you need to create more than 10 IDs at once?
If so, please send the relevant list to the system administrator in an Excel file.
[User ID] [DISTRIBUTOR] [DEALER CODE] [E-MAIL]
2. Does this mean that I can access only GSW or KDS?
No. Access to GSW and KDS is counted separately.
Therefore, you can use your single ID to access both GSW and KDS.
Summary
1.The existing Dealer and Technician roles will be divided into three levels:
- Technician, Service Advisor, and 3rd Party User
Role | Details |
|---|---|
| Technician | - Technician working at a Kia dealer workshop - Technician who also performs the Service Advisor role |
| Advisor | - Service Advisor |
| 3rd Party User | - User who is not employed by a Kia dealer but works with an authorized Kia dealer (e.g. painting or key cutting) |
2. You cannot register multiple GSW IDs using the same e-mail address.
3. The KDS session timeout can be changed.
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