KIA GLOBAL DIAGNOSTICS SUPPORT · TECHNICAL REQUEST DESK

Submitted inquiries are processed in the order received.

Kérelem beküldése

Select your diagnostic inquiry category below to connect with GIT technical support engineers.

VCI Serial Number Guide

Rear Label Barcode (S/N)

Check the rear plate of your VCI II / VCI III hardware or KDS 2.0 [Settings > VCI Info]:

S/N: G3XK990101 / G2XK880205

KDS 2.0 & GPMS Tablet Log Path

Attaching KDS 2.0 or GPMS diagnostic logs reduces troubleshooting turnaround time by over 60%:

• KDS 2.0 > More > Log Report (.zip)

• GPMS > Settings > Export Diagnostic Log

Official Support Channel Routing

• Overseas Authorized KIA Dealers: Please submit technical inquiries via KGSW (KIA Global Service Way) or your regional NSC.
• Domestic (Korea) Consumables & Cables: Purchased directly via Authorized Sales Agencies (gitauto.com/kor/supp_ai).