Make sure the diagnostic app is updated to the latest version. Then, while connected to Wi-Fi, log out and log back in. ※ Error message: "Referred file does not exist or is corrupted in the system. Please check for latest internet update".
Symptom(s):
The function fails and displays the error message "Referred file does not exist or is corrupted in the system. Please check for latest internet update".
Current workaround:
- Verify that Internet Update is up to date. If it is not, perform an Update.
- While connected to a network (Wi-Fi, LTE, or 5G), log out and log back in. Then try the function again.
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