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Summary
We have identified compatibility issues affecting KDS 2.0 on Android 16 (One UI 8). Do not update to OS16 until the patch is released. Disable automatic updates.
We have identified compatibility issues affecting KDS 2.0 on Android 16 (One UI 8). Do not update to OS16 until the patch is released. Disable automatic updates.
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Affected Tablets (Eligible for OS16)
Tab S11 / S11 UltraTab S8 SeriesTab Active 4 Pro
REVISION: The Tab S9 Series supports KDS 2.0 on Android OS16 effective November 13, 2025 (KST).
REVISION: The Tab S10 Series and Tab Active 5 Pro support KDS 2.0 on Android OS16 effective December 22, 2025 (KST).
Not Affected / Safe:
Tab S7 / S7+ / S7 FE and older models (do not support OS16) — no OS16 rollout is expected. No action is required.
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HOW TO DISABLE AUTOMATIC UPDATES
A. Samsung System (OS) Updates
- Open Settings → Software update.
- Turn Auto download over Wi-Fi (or Download updates automatically) OFF.
- If displayed, turn Auto install updatesOFF as well.
B. Managed Devices (MDM/EMM)
- Deploy a policy to block OS16 and defer system updates.
- Lock settings related to automatic updates and prevent users from overriding them.
* Menu names may vary slightly depending on the model or Region. If an option is not
displayed, it may be controlled by your organization’s policy or appear
under a different name.
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Impact & Known Issues
| Area | Details |
|---|---|
| VCI II Connection Interruptions (Field Reports) | Intermittent disconnections from VCI II during a Diagnostic Session may cause repeated reconnection prompts or session resets. (Under investigation) |
| Mileage Check Unavailable | The Mileage Status cannot be viewed or confirmed in certain KDS 2.0 menus. The affected submenus are being identified. (Under investigation) |
We will update this table with the exact menu names and build numbers
after verification is complete.
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FAQ
Q1. I already updated to OS16. What should I do?
▶ Android does not support major-version downgrades. A device updated to OS16 cannot be reverted to OS15 or an earlier version.
To maintain business continuity, use one of the following options:
• Use a spare tablet running OS15 (One UI 7) or earlier.
• Wait until GIT releases the OS16-compatible Internet Update/patch.
Q2. How can I be notified when the patch is available?
▶ Follow this article or subscribe to the Announcements section. We will update the Status table as soon as the patch is released.
Q1. I already updated to OS16. What should I do?
▶ Android does not support major-version downgrades. A device updated to OS16 cannot be reverted to OS15 or an earlier version.
To maintain business continuity, use one of the following options:
• Use a spare tablet running OS15 (One UI 7) or earlier.
• Wait until GIT releases the OS16-compatible Internet Update/patch.
Q2. How can I be notified when the patch is available?
▶ Follow this article or subscribe to the Announcements section. We will update the Status table as soon as the patch is released.
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