How to Sign Up for the Kia KDS 2.0 Customer Support Site – Existing Request Submitters

If you are submitting a support request for the first time and would like to create an account, click [here].

If you have previously submitted one or more support requests, follow the steps below.

1. Click “Sign in” in the upper-right corner of the webpage.

2. Click “Create a password” on the second line at the bottom.

3. Enter the email address you used when submitting your previous support request, then click “Submit.”

4. Open the email account you entered and locate the email with the subject line “GITAUTO Password Reset.”

  Click the URL in the email.

<Email body>

5. You will be redirected to the webpage shown below. Enter a new password and click “Change password.”

6. Your account registration is now complete. Return to the main page and sign in using your registered email address and password.