[Guide] Troubleshooting Kia KDS 2.0 Internet Update Error Messages (15-Nov-2024)

02 September 2026 13:35 Updated

Type	☐ Notification ☐ Repair ☑ Guidance	Regions Covered
Devices	☑ KDS 2.0 ☑ KDS 2.0 ☑ KDS 2.0	HME, GME, KEU (Asia-Pacific, Europe, India, the Middle East, and Africa)
Date Issued	(KST) 15-Nov-2024	Duration
Subject	Error Message Displayed During Internet Update	☑ Temporary ☐ Permanent

We would like to inform you of recently identified issues affecting Internet Update.

Follow the steps below to complete the Update successfully.

[How to Update]

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Thank you for your cooperation. If you encounter any errors, report them as follows:

Provide screenshots or a video: Capture any error messages or unexpected behaviour you encounter and send the information to your NSC or submit an inquiry through the appropriate support portal (Diagnostic Tools -> GDS/KDS Hotline).
- - GSW portal: https://ccc.hyundai.com
  - Kia Hotline: https://www.kia-hotline.com
Use the Log Collection feature: Use this feature to collect the error logs.
- - How to send an error log report from KDS 2.0