Verify that your diagnostic app is updated to the latest version, then sign out and sign back in while connected to Wi-Fi. ※ Error message: "Referred file does not exist or is corrupted in the system. Please check for latest internet update".
Symptom(s):
The function fails and displays the error message "Referred file does not exist or is corrupted in the system. Please check for latest internet update".
Current workaround:
- Verify that Internet Update is up to date. If it is not, perform an update.
- Sign out and sign back in while connected to a network (Wi-Fi, LTE, or 5G). Then try the function again.
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