| Type | ☐ Notification ☐ Repair ☑ Guidance | Regions Covered |
| Devices | ☑ KDS 2.0 | KEU (Asia-Pacific, Europe, India, the Middle East and Africa) |
| Date Issued | (KST) 06-Nov-2024 | Duration |
| Subject | Resolution of Recent Software Management Errors | ☑ Temporary ☐ Permanent |
Recent software management issues have been identified in KDS 2.0 version NEK-02-0062. The reported issues include Error Code 4001, ECU update failures and vehicle communication issues.
To resolve these issues, perform an Internet Update to update KDS 2.0 to the latest version, NEK-02-0063. This update is required to ensure optimal operation and resolve the reported errors.
[Update Procedure]
Thank you for your co-operation. If you encounter any errors, report them as follows:
- Provide screenshots or a video: capture any error messages or unexpected behaviour, then submit the information to your NSC or contact the GSW hotline (Diagnostic Tools -> GDS/KDS Hotline).
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- Kia technical support portal: https://ccc.hyundai.com
- Kia GDS hotline: https://www.kia-hotline.com
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- Use the Log Collection feature: use this feature to collect the error logs.
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