Inspection results not reflected and upload stuck at 74%

If inspection results remain as 'Local Saved' on the tablet or the upload stops at 74%, action is required depending on the save method, whether Starting Miles (starting mileage) has been entered, and whether local temporary attachments have been lost.

Symptoms

• The inspection is complete, but the results are not reflected in server synchronisation and cannot be retrieved, remaining as 'Local Saved' on the tablet.
• The results upload stops at 74%, and 'Error Code 912 (Invalid Field Data)' occurs or 'Error Code 1093' appears.

Causes

• [Local Save / Temporary Save] is a temporary save function within the tablet.
• Stopping at 74% and Error Code 912 occur when Starting Miles (starting mileage) on the inspection sheet (page 7) is blank.
• If the results are not uploaded for a long time after the inspection is completed, local temporary attachments are lost, causing Code 1093.

Solutions

Uploading locally saved results

To synchronise with the server, you must press [Save to Server] or upload unsent items from the [Data Upload] menu on the main screen.

If you press the [Delete] button at the end of the inspection, local data is permanently deleted, so a reinspection is required.

Stopping at 74% and Error Code 912

Enter the number correctly in Starting Miles (starting mileage) on the inspection sheet (page 7), then resend.

Code 1093

To prevent the loss of local temporary attachments, upload immediately over Wi-Fi after the inspection.

Code 1093 cannot be recovered from; reinstall/reset the app, reinspect the vehicle, and upload immediately upon completion.