Resolving Entry Check Access Failure

This is the procedure for resolving the symptom where a pop-up appears when entering the vehicle status check (Entry Check) and the process does not proceed to the next step.

Symptoms

• When entering the vehicle status check (Entry Check), a 'Conditions are not met' or 'Failed to check the vehicle because Engine ON or Operating electrical features (Code: 2994 / 2995 / 2996)' pop-up appears, and the process does not proceed to the next step.
• The battery current (Battery Current) exceeds the allowable limit (10~18A) (e.g. 20.8A), or the actual value (Actual) is displayed as 0.00A or blank.

Cause

Entry is blocked if the engine is running or an external rapid charger is connected and the voltage is 13.9V or higher.

Resolution

1. With the engine off, press the ignition (Start) button 2 times without pressing the brake pedal and perform the check in the IG ON state.
2. Turn off the headlights/tail lights switch (disable Auto, then set to the OFF position), air conditioning/heater blower, seat heating/ventilation, audio and interior lights, close all doors, then wait 1~2 minutes for the current to stabilise before starting.
3. For vehicles with a battery voltage below 11.8V or an over-discharged battery, use an external charger to charge to at least SOC 60~70% or higher before proceeding with the inspection.
4. If the voltage is normal but only the current remains fixed at 0.00A, disconnect and reconnect the battery negative (-) terminal to reset controller noise. If the symptom persists, perform battery sensor (IBS) calibration or an IBS component inspection using the additional functions of the diagnostic tool (KDS 2.0).

Note

Some vehicle models (such as the Seltos in India) are not equipped with a battery sensor, so SOC is not displayed; this is a normal specification.

Related articles

• India Seltos(SP3i) SOC not displayed